Crisis Intervention

 Experiencing a critical or traumatic event very commonly causes lasting distress in those who experience them. Typical responses include, but are not limited to, anxiety, somatic complaints, depression, post-traumatic stress disorder, destructive or self-destructive behavior, and difficulties in interpersonal functioning (e.g., within the team).


Even in the absence of direct exposure to a specific horrific experience, repeated exposure to accounts of the gruesome or terrifying experiences of others may cause secondary or vicarious traumatization, which has effects much like those of direct traumatization. In addition, multiple stresses can ‘add up’; the effect of experiencing several directly and indirectly traumatic events and other stresses over the course of their service can have an impact on staff greater than that of any individual incident.

Both in the wake of critical incidents and in the context of other sources of severe or repeated stress, a well-implemented organizational response as well as the provision of individual psychosocial support is central. For this reason, Antares works with organizations in designing systems of support to address any extremely traumatic experience or other severe stressful incident that happens to one or more staff members and to better prepare them to respond immediately.

We offer the following trainings and services:


  • Traumatic and Critical Incident Assessment Consultation : Help individuals to identify their needs following any kinds of traumatic, critical or potentially severely stressful incidents, including when to seek back-up support and specialised resources. 
  • Personal Impact Review: Focussed post trauma psychological support and continuing care in a secure setting
  • Family Liaison Support: For Family Liaison specialists within an organisation who require psychological  support & professional guidance during and or after liaising with a family.
  • Responding in a Crisis - Support & Guidance : Antares provides specialist support and guidance following critical incidents. Where possible onsite support may be available however assistance is always accessible via Skype, online or telephone to enable an appropriate organisational response to the challenging situation.
  • Psychological First Aid: This guidance and support is suitable for those with responsibility for the welfare of affected staff. Staff are trained in psychological first aid to be available on an ‘as needed’ basis so as to be able to consult with staff members after traumatic incidents or other sources of acute stress in staff.


A camp of IDPs- Dera Bugti town (Feb 2014) © Umar Farooq/IRIN

Refugees at Bangui's airport (Mar 2014) Phil Moore/IRIN



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